Privacy Policy

1. Introduction

AgenticFrost (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, and company name when you book a demo or contact us.
• Usage data: Anonymous analytics about how you interact with our website (pages visited, time spent, browser type).
• ServiceNow credentials: Encrypted and stored per-tenant when you use our service. We never access your credentials in plaintext.

3. How We Use Your Information

• To provide and maintain our service
• To communicate with you about your account or our services
• To improve our website and service
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures including AES-256-GCM encryption for all stored credentials, per-tenant isolation, and encrypted connections (TLS) for all data in transit. We regularly review and update our security practices.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time.

6. Third-Party Services

We may use third-party services (such as analytics providers and scheduling tools) that collect information on our behalf. These services have their own privacy policies governing the use of your information.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@agenticfrost.com.